Terms and Conditions

TRUCEM, INC. Online Shop Terms and Conditions

Welcome to TRUCEM INC. ("Company", "we", "our", "us"). By accessing or using our website: www.trucem.com (the "Site") and/or purchasing products from us, you agree to comply with and be bound by the following Terms and Conditions ("Terms"). Please read these Terms carefully before using our Site or making any purchases.
 

1. Acceptance of Terms

By using our Site or purchasing products, you signify your acceptance of these Terms. If you do not agree to these Terms, we suggest you to explore other options that best suit your needs.
 

2. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Site. Your continued use of the Site following any changes constitutes your acceptance of the new Terms.
 

3. Products and Services

1. Product Descriptions: We strive to provide accurate descriptions of our products, including specifications, prices, and availability. However, we do not warrant that product descriptions or other content are error-free, complete, or current.

2. Pricing: All prices are listed in Philippine Pesos (PHP) and are subject to change without notice. The price applicable to your order will be the price listed on the Site at the time you place your order.
    

4. Orders and Payments

1. Order Acceptance: All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order at our discretion.

2. Payment: Payment must be made in full at the time of order. We accept various payment methods, which will be outlined on the Site. You agree to provide accurate and complete payment information.

5. Shipping and Delivery

a. Shipping: We will make reasonable efforts to deliver products within the estimated delivery time frames. However, we are not liable for any delays or damages resulting from shipping.

b. Delivery Issues: Any issues with delivery, including damaged or missing items, must be reported to us within 1 day of receipt of the products.

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6. Returns and Refunds

a. Returns: You may return products within 3 days of receipt, provided they are in their original condition and packaging. Please refer to our Return Policy for detailed instructions.

b. Refunds: Refunds will be processed after we receive and inspect the returned products. Refunds will be made to the original payment method used for the purchase.

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7. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of TruCem Inc. or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or otherwise use any content from the Site without our express written permission.

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8. Limitation of Liability

To the maximum extent permitted by law, TruCem Inc. is not liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or the purchase of products. Our total liability to you for any claim arising from these Terms or your use of the Site is limited to the amount paid by you for the products in question.

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9. Indemnification

You agree to indemnify, defend, and hold harmless TruCem, Inc., its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in connection with your use of the Site or violation of these Terms.

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10. Governing Law

These Terms and any disputes arising out of or related to them will be governed by and construed in accordance with the laws of the Philippines, without regard to its conflict of laws principles.

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11. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

Email: contact@trucem.com

Mobile: (+63) 917 634 7300

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12. Miscellaneous

a. Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.

b. Entire Agreement: These Terms constitute the entire agreement between you and TruCem Inc. regarding your use of the Site and purchase of products, superseding any prior agreements.

Thank you for shopping with TruCem, Inc..

TruCem, Inc.
Online Shop Terms & Conditions Version 1_2024